Changelog

Autonomy per intent

• AddedEach kind of question now earns its own autonomy: draft only, suggest, or auto-send, promoted on sustained accuracy and demoted when corrections spike.
• AddedIntents can be pinned to draft-only regardless of accuracy — complaints and health questions ship pinned by default.
• ImprovedEvery assistant reply now carries its sources, so an answer can be traced to the price row or lesson it came from.

• FixedImports larger than 30MB could hold the queue behind them; large files now read on a separate worker.
• FixedCroatian diacritics were stripped from assistant replies in rare cases.
• ImprovedAn import that contradicts an existing price list now fails loudly instead of overwriting it.

Rehearsal mode

• AddedPlay the customer yourself and correct the assistant on the spot, without waiting for a real conversation to go wrong.
• AddedCorrections made in rehearsal produce the same lesson object as corrections made in the inbox.
• ImprovedLessons are listed with what the assistant used to answer alongside what it answers now, and can be undone.

The 24-hour window, made visible

• AddedA live countdown on every conversation showing how long replying stays free before a paid template is required.
• AddedAnalytics now reports conversations resolved inside the window against those that fell out of it, with the template cost.
• AddedA flow that nudges an unfinished conversation while replying is still free, rather than paying to reopen it later.

• AddedKnowledge gaps: questions customers keep asking that nothing in the knowledge base answers, ranked by frequency.
• AddedAnswers taken over by a person are offered back as lesson candidates.
• FixedLanguage preference was lost on hard refresh.

First public release

• AddedWhatsApp Business Platform webhook, intent classification and answers grounded in your own knowledge base.
• AddedTraining imports from WhatsApp exports, PDFs, spreadsheets, documents and screenshots.
• AddedBookings written straight into the calendar from the conversation.
• AddedEnglish and Croatian throughout, and replies in whatever language the customer writes in.