Demo workspace — sample data for a fictional hair salon in Zagreb. Switch business in the workspace menu. Changes are not saved.

Knowledge

Everything it is allowed to say, and where each answer came from

Opening hours

Answered straight from here. Change it once and every reply follows.

Monday

09:00–19:00

Tuesday

09:00–19:00

Wednesday

09:00–19:00

Thursday

09:00–19:00

Friday

09:00–19:00

Saturday

09:00–14:00

Sunday

closed

Price list · Colour

imported

Matches questions like

How much is balayage?Price for colour?How much for highlights?

Roots €55. Full colour €70. Balayage €95 medium length, €120 long. Highlights from €80. All include toner, wash and blow dry. Long or very thick hair can add €10–20, and we say so before we start.

Answered 512 times2 Jul 2026

Booking and cancellation

written

Matches questions like

Can I book an appointment?How do I cancel?Do you take walk-ins?

Appointments can be made here in the chat or by phone. Cancel or move free up to 24 hours before; inside 24 hours we ask for half the service price, waived if we can fill the slot. Walk-in cuts are usually fine before 11:00 on weekdays.

Answered 341 times18 Apr 2026

Service durations

imported

Matches questions like

How long does it take?How much time should I set aside?

Cut 45 minutes. Cut and blow dry 1 hour. Colour 1.5 hours. Cut and colour together about 2.5 hours. Balayage 2–3 hours depending on length. Wedding styling 1 hour, booked separately.

Answered 288 times2 Jul 2026

Returning customers

written

Matches questions like

Same as last timeBook me with the same stylist

If you have been in before, say "same as last time" and I will look up your last service and stylist and offer the next slots they have.

Answered 207 times30 May 2026

Payment

written

Matches questions like

Do you take cards?Can I get an invoice for my company?

All cards and mobile payments, and cash. We issue an R1 invoice on request — send the company details here before your appointment and it will be ready.

Answered 154 times18 Apr 2026

Curly hair

written

Matches questions like

Do you cut curly hair?Who is good with curls?

Ines trained in curly cutting in Milan and cuts dry, curl by curl. Book her specifically — an hour, €45. If you have been let down before, bring photos of what went wrong.

Answered 118 times2 May 2026

Parking

learned

Matches questions like

Is there parking?Where do I leave the car?

Parking on Ilica is tight. The Kaptol garage is a five-minute walk and we can validate two hours for guests booked in advance — mention it when you book.

Answered 96 times11 Jun 2026

Wedding and event styling

written

Matches questions like

Do you do wedding hair?Can you come to the venue?

Yes — an hour in the salon, €60, trial run €35 and deducted if you book the day. We do not travel to venues. Saturday mornings book out weeks ahead in summer.

Answered 84 times2 May 2026

Retail products

imported

Matches questions like

Do you sell shampoo?Can you put a product aside for me?

We stock the colour-care line we use in the salon. Silver shampoo €22, bond repair mask €28, heat protector €19. We can hold anything at reception under your name for a week.

Answered 73 times2 Jul 2026

Children's haircuts

learned

Matches questions like

Do you cut children's hair?First haircut?

Yes, any weekday. €18 up to age 10. Weekday mornings are quietest and easiest for a first haircut — we book 30 minutes so nobody is rushed.

Answered 61 times28 Jun 2026

Damaged hair repair

learned

Matches questions like

My hair is damaged, what can you do?Do you have a bond treatment?

Bond repair treatment, 45 minutes, €40, or €25 added to a colour appointment. It rebuilds the bond rather than coating the hair, so it survives washing. Two or three sessions for badly bleached hair.

Answered 47 times19 Jul 2026

Languages

written

Matches questions like

Do you speak English?Sprechen Sie Deutsch?

The team speaks Croatian and English, and I answer in whatever language you write in. Bring a reference photo if you would rather not describe it in words.

Answered 39 times18 Apr 2026