Demo workspace — sample data for a fictional hair salon in Zagreb. Switch business in the workspace menu. Changes are not saved.

Leads

Everything it could not close, with the conversation attached

€237

open pipeline

4

still open

A lead is written the moment a conversation shows intent and does not end in a booking — including the ones that ended because nobody knew the answer.

New

2

  • Ivana Perić

    €120

    Asked about keratin treatments. No answer in the knowledge base — the most asked unanswered question.

    Product question17 h
    read the thread

  • Sara Blažević

    Complaint about cut length, wedding on Saturday. Waiting on Lucia — the assistant will not send this one.

    Complaint34 min
    read the thread

Qualified

1

  • Petra Novosel

    €95

    Priced balayage, said she would think about it. Warm — a follow-up before the window closes is free.

    Pricing46 min
    read the thread

Quoted

1

  • Josipa Vuković

    €22

    Wants the silver shampoo held at reception. Awaiting her confirmation.

    Product question22 h
    read the thread

Won

1

  • Marina Kovač

    €145

    Booked cut and colour for Saturday, at 22:19 on a Thursday night. First-time customer.

    Booking11 h
    read the threadin EnterCRM

Lost

1

  • Katharina Brandt

    German visitor, wanted Saturday afternoon. We are shut — lost to opening hours, not to service.

    Opening hours2 d
    read the thread